Policies

Privacy Policy Website Terms of Use

Privacy Policy

Effective Date: Wednesday, July 15, 2026

Advantage Marine Services, LLC, also referred to in this Privacy Policy as AMS, we, us, or our, respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request information or services, submit an employment inquiry, or otherwise interact with Advantage Marine Services, LLC.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

The information we collect depends upon how you use the website and communicate with AMS.

Information You Provide Directly

We may collect information that you voluntarily provide, including:

  • Your name
  • Company or organization name
  • Email address
  • Telephone number
  • Mailing or billing address
  • Vessel name or identifying information
  • Port, terminal, marina, pickup, or delivery location
  • Crew transportation or scheduling information
  • Service dates and requested times
  • Courier, parcel, document, sample, or spare-parts delivery information
  • Employment or contractor inquiry information
  • Messages, instructions, and other information submitted through website forms
  • Attachments or documents you choose to provide

Please do not submit confidential financial, medical, immigration, passport, government identification, or other sensitive personal information through an unsecured website form unless AMS specifically requests it through an appropriate secure method.

Information Collected Automatically

When you visit the website, certain technical information may be collected automatically, including:

  • Internet Protocol address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages viewed
  • Date and time of access
  • Approximate geographic area
  • Website interaction and navigation information

This information may be collected through server logs, cookies, analytics services, and similar technologies.

2. How We Use Information

Advantage Marine Services, LLC may use collected information to:

  • Respond to inquiries and requests
  • Prepare service estimates or quotations
  • Schedule or coordinate transportation, courier, delivery, or marine-support services
  • Communicate with customers, vessel representatives, agents, crew members, vendors, and business partners
  • Confirm pickup, delivery, scheduling, and service details
  • Process transactions and maintain business records
  • Evaluate employment, contractor, or vendor inquiries
  • Operate, maintain, secure, and improve the website
  • Analyze website performance and visitor activity
  • Prevent fraud, misuse, and security incidents
  • Comply with contractual, insurance, legal, regulatory, and recordkeeping obligations
  • Protect the rights, property, safety, and operations of AMS, its customers, employees, contractors, and the public

AMS will not use personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice.

3. Cookies and Similar Technologies

The website may use cookies and similar technologies to support basic website functions, remember preferences, understand visitor activity, improve performance, and maintain security.

Cookies are small files stored on a visitor's device. You may configure your browser to refuse or delete cookies. Disabling certain cookies may affect the operation of some website features.

The website may use third-party tools such as Google Analytics, Google Maps, embedded videos, security services, hosting tools, or similar services. These providers may collect information according to their own privacy policies.

4. How We May Share Information

AMS does not sell personal information for monetary compensation.

We may disclose information when reasonably necessary to operate our business or provide requested services, including disclosures to:

  • Employees and authorized representatives
  • Drivers, dispatchers, contractors, and transportation providers
  • Maritime agents, vessel representatives, terminals, marinas, ports, and service coordinators
  • Courier and delivery providers
  • Hosting, email, analytics, security, and information-technology providers
  • Accounting, insurance, legal, and professional advisers
  • Payment processors, when applicable
  • Government agencies, law-enforcement authorities, or regulators when required by law
  • A successor, purchaser, or affiliated business in connection with a merger, acquisition, financing, reorganization, or sale of assets

Service providers are permitted to receive information only as reasonably necessary to perform services for AMS or as otherwise allowed by law.

5. Transportation and Service Coordination

Marine transportation and vessel-support services may require AMS to share scheduling, contact, pickup, delivery, vessel, terminal, and passenger-related information with parties involved in completing a requested service.

By requesting such services, you authorize AMS to use and disclose the information reasonably necessary to coordinate and complete the assignment.

Customers and representatives submitting information about other individuals are responsible for having the authority to provide that information to AMS.

6. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Provide services
  • Maintain operational and transaction records
  • Respond to disputes or claims
  • Satisfy insurance and accounting requirements
  • Meet contractual and legal obligations
  • Protect the safety, security, and integrity of our business

Retention periods may vary according to the nature of the information and the purpose for which it was collected.

7. Data Security

AMS uses reasonable administrative, technical, and physical safeguards intended to protect personal information.

However, no website, email transmission, database, or Internet-based system can be guaranteed to be completely secure. Visitors should exercise care when transmitting confidential information online.

Email and general website forms should not be considered secure methods for transmitting highly sensitive information.

8. Your Choices

You may:

  • Decline to provide optional information
  • Unsubscribe from promotional email communications by using the unsubscribe instructions provided
  • Adjust cookie settings through your browser
  • Contact AMS to request access to, correction of, or deletion of information you previously submitted, subject to legal and operational limitations

Service-related communications are not promotional communications and may continue when necessary to complete or document a requested service.

9. California Privacy Rights

Depending upon the nature and size of AMS's operations and whether applicable legal thresholds are met, California residents may have rights concerning their personal information.

These rights may include the right to:

  • Request information about personal information collected, used, or disclosed
  • Request access to personal information
  • Request correction of inaccurate personal information
  • Request deletion of personal information, subject to legal exceptions
  • Opt out of the sale or sharing of personal information
  • Limit certain uses of sensitive personal information
  • Receive equal service and pricing without unlawful discrimination for exercising privacy rights

AMS does not knowingly sell personal information for monetary compensation.

Where required by applicable law, AMS will recognize legally valid browser-based privacy preference signals, including Global Privacy Control signals.

To submit a privacy request, contact us using the information listed in the Contact Us section below. AMS may need to verify your identity and authority before fulfilling a request.

An authorized agent may submit a request on behalf of a California resident when permitted by law. AMS may request documentation confirming the agent's authority.

10. Do Not Track and Browser Signals

Some Internet browsers transmit Do Not Track signals. Because there is not one universally accepted standard for responding to all Do Not Track signals, the website may not respond to them in every circumstance.

Where required by applicable law, AMS will process recognized universal opt-out mechanisms or Global Privacy Control signals.

11. Children's Privacy

The website and AMS services are intended for businesses and adults. They are not directed to children under 13 years of age.

AMS does not knowingly collect personal information directly from children under 13 through this website. Please contact us if you believe a child has submitted personal information without appropriate authorization.

12. Third-Party Websites

The website may contain links to websites or services operated by third parties. AMS does not control and is not responsible for the privacy, security, availability, or content of third-party websites.

Visitors should review the privacy policies of third-party websites before submitting personal information.

13. International Visitors

AMS is based in the United States. Information submitted through the website may be processed and stored in the United States, where privacy laws may differ from those in other countries.

By submitting information through the website, you understand that it may be transferred to and processed in the United States.

14. Changes to This Privacy Policy

AMS may revise this Privacy Policy periodically to reflect changes in its services, technology, business practices, or legal obligations.

The revised policy will be posted on this page with an updated effective date. Continued use of the website after an update constitutes acknowledgment of the revised Privacy Policy.

15. Contact Us

For questions, concerns, or privacy-related requests, please contact:

Advantage Marine Services, LLC
Attention: Privacy Requests
1900 Powell Street, Suite 700
Emeryville, California 94608
Telephone: 510-761-1996
Email: info@amstransportllc.com

 


 

Website Terms of Use

Effective Date: Wednesday, July 15, 2026

These Website Terms of Use govern your access to and use of the website operated by Advantage Marine Services, LLC, also referred to as AMS, we, us, or our.

By accessing or using this website, you agree to these Terms of Use. If you do not agree, please discontinue use of the website.

1. Informational Purpose

The content provided on this website is for general informational and business communication purposes.

Website content does not constitute:

  • A binding service quotation
  • A transportation guarantee
  • A confirmed reservation
  • A dispatch confirmation
  • A contract for services
  • Legal, insurance, maritime, customs, immigration, safety, or regulatory advice

A service request submitted through the website is not accepted until it has been expressly confirmed by an authorized AMS representative.

2. Service Requests and Confirmations

Submitting a contact form, email, telephone message, quotation request, or transportation request does not guarantee availability or establish a contractual obligation.

Services are subject to:

  • AMS acceptance and confirmation
  • Driver, vehicle, contractor, and equipment availability
  • Location and access requirements
  • Port, terminal, marina, vessel, and facility rules
  • Weather, traffic, security, and operational conditions
  • Pricing, payment, insurance, and credit approval
  • Applicable laws, permits, and regulations
  • Any separate written agreement or service terms

Customers are responsible for providing complete, accurate, and timely information.

3. Scheduling and Operational Conditions

Maritime, transportation, courier, and delivery services may be affected by circumstances outside the reasonable control of AMS, including:

  • Vessel delays
  • Port congestion
  • Traffic
  • Road closures
  • Weather
  • Security restrictions
  • Terminal access requirements
  • Flight delays
  • Changes in crew availability
  • Government actions
  • Labor disruptions
  • Mechanical difficulties
  • Emergencies
  • Inaccurate or incomplete instructions

Estimated arrival, pickup, delivery, and completion times are not guaranteed unless expressly agreed to in writing.

4. Customer Responsibilities

Customers, agents, vessel representatives, and other users are responsible for:

  • Providing accurate names, contact information, locations, and schedules
  • Providing prompt notice of schedule or itinerary changes
  • Confirming the number of passengers and quantity of property
  • Disclosing oversized, heavy, fragile, hazardous, regulated, or unusual cargo
  • Obtaining required permissions, documents, permits, and facility access
  • Ensuring that passengers comply with applicable safety and conduct requirements
  • Providing safe and lawful pickup and delivery instructions
  • Paying applicable waiting-time, cancellation, toll, parking, access, handling, and additional-service charges

AMS may refuse or discontinue a service when conditions are unsafe, unlawful, impractical, or materially different from the information originally provided.

5. No Emergency Services

The website is not monitored continuously and should not be used to request emergency assistance.

For emergencies, contact the appropriate emergency service, port authority, vessel authority, law-enforcement agency, medical provider, or other responsible organization.

Urgent service requests should be made by calling AMS at 510-761-1996.

6. Permitted Use

You may use this website only for lawful purposes related to learning about AMS or requesting legitimate business services.

You may not:

  • Use the website for unlawful, fraudulent, deceptive, or abusive purposes
  • Submit false identities, schedules, service requests, or payment information
  • Attempt to gain unauthorized access to the website, server, accounts, or systems
  • Introduce viruses, malicious code, automated scraping tools, or disruptive technology
  • Interfere with the website's operation or security
  • Copy substantial portions of the website for competitive or commercial use
  • Impersonate AMS, its employees, customers, vendors, or representatives
  • Use website content in a misleading manner
  • Submit information that violates another person's privacy or intellectual-property rights

AMS may restrict or terminate access when misuse is suspected.

7. Intellectual Property

Unless otherwise stated, the website's text, graphics, photographs, design, layout, logos, service descriptions, and other original content are owned by or licensed to Advantage Marine Services, LLC and are protected by applicable intellectual-property laws.

You may view and print limited portions of the website for personal or internal business reference. You may not reproduce, distribute, republish, modify, sell, license, or commercially exploit website content without prior written permission from AMS.

The names Advantage Marine Services, Advantage Marine Services, LLC, AMS, and associated branding may not be used in a manner that suggests affiliation, sponsorship, approval, or endorsement without written authorization.

8. Photographs and Third-Party Marks

Photographs appearing on the website may be owned by AMS, licensed from third parties, provided with permission, or used as representative imagery.

Company names, vessel names, terminal names, port names, trademarks, and logos belonging to third parties remain the property of their respective owners. Their appearance does not necessarily indicate sponsorship, endorsement, partnership, or affiliation with AMS.

9. Website Accuracy

AMS endeavors to provide useful and accurate information but does not warrant that website content is complete, current, error-free, or suitable for every purpose.

Services, capabilities, service areas, hours, pricing, personnel, equipment, and website content may change without notice.

Visitors should contact AMS directly to confirm information before relying upon it for scheduling, operational, financial, or contractual decisions.

10. Third-Party Links

The website may contain links to third-party websites for convenience or informational purposes.

AMS does not control or endorse third-party websites and is not responsible for their content, availability, security, privacy practices, products, or services. Access to third-party websites is at the visitor's own risk.

11. Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided on an as available and as is basis.

AMS disclaims all express and implied warranties concerning the website, including implied warranties of merchantability, fitness for a particular purpose, title, accuracy, availability, security, and noninfringement.

AMS does not warrant that the website will operate without interruption, delay, error, harmful components, or security vulnerabilities.

This section applies to the website itself and does not replace any warranties or obligations expressly stated in a separate written service agreement.

12. Limitation of Liability

To the fullest extent permitted by law, Advantage Marine Services, LLC and its owners, officers, employees, representatives, contractors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or related to:

  • Use of or inability to use the website
  • Reliance upon website content
  • Website interruptions or errors
  • Unauthorized access or security incidents
  • Third-party websites
  • Requests submitted through the website that have not been expressly confirmed

Nothing in these Terms of Use excludes liability that cannot lawfully be excluded.

Any liability associated with transportation or other services actually provided by AMS will be governed by the applicable quotation, invoice, service agreement, transportation terms, insurance provisions, and governing law.

13. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Advantage Marine Services, LLC and its owners, officers, employees, representatives, and contractors from claims, damages, liabilities, losses, costs, and expenses arising from:

  • Your unlawful or improper use of the website
  • Information or instructions you submit
  • Your violation of these Terms of Use
  • Your infringement of another person's rights
  • Your failure to obtain authority to submit information concerning another person

14. Privacy

Use of the website is also governed by the AMS Privacy Policy. The Privacy Policy explains how information submitted through or collected by the website may be handled.

15. Governing Law

These Terms of Use are governed by the laws of the State of California, without regard to conflict-of-law principles.

Any dispute relating specifically to the website or these Terms of Use shall be brought in a court of competent jurisdiction in Alameda County, California, unless another location is required by applicable law or agreed upon in writing.

Separate service agreements may contain different dispute-resolution or governing-law provisions.

16. Severability

If any provision of these Terms of Use is determined to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

The invalid provision will be interpreted or modified to the minimum extent necessary to make it enforceable where permitted by law.

17. No Waiver

A failure by AMS to enforce any provision of these Terms of Use does not waive its right to enforce that provision or any other provision later.

18. Changes to These Terms

AMS may revise these Terms of Use periodically.

Updated Terms will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

19. Entire Agreement

These Terms of Use and the Privacy Policy constitute the agreement between the visitor and AMS concerning use of the website.

They do not replace a quotation, invoice, transportation agreement, service contract, credit agreement, or other written agreement governing services provided by AMS.

20. Contact Information

Questions concerning these Website Terms of Use may be directed to:

Advantage Marine Services, LLC
1900 Powell Street, Suite 700
Emeryville, California 94608
Telephone: 510-761-1996
Email: info@amstransportllc.com